The Telephone Consumer Protection Act (47 U.S. Code § 227) is a powerful federal law to protect consumers from unwanted collection calls. The Act was originally aimed at stopping robo calls (computer generated calls) marketing products and services to cell phones, home phones, and fax machines. It has been expanded now to debt collection calls.
If you have not given prior consent to receive robo calls, the statute provides a penalty of $500 for each call the debt collector makes, and if the violation is willful, the court can grant $1500 per call! Think about that... 4 willful calls in violation of the TCPA would cost the debt collector $6,000. Sweet!
The law also applies if you have told a debt collector to stop calling you, but it continues to call.
In order to be successful in a claim under the TCPA you need to document each call robo from a debt collector. Take a picture of your caller ID. Save all voicemails. And, call an attorney that practices consumer law. Turn the tables on these debt collectors who violate the law!
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